Re: [Usability] [Ayatana] The Future of Window Borders, Menu Bars, and More



After reading lots of usability discussions here I feel impelled to give
my 2 cents to the ongoing discussion. I am a quite experienced user and
have experimented a lot with desktop themes, button order, compiz
settings etc. to find my most efficient desktop. Moreover, I've tried a
lot of distributions and now stick with Ubuntu (like it or not). I fully
agree with all design decisions of the Ubuntu guys and think it is the
right direction: window buttons on the left (menu, toolbar etc. are on
the left too), the libindicator thing to name a few. Ok, so far my
personal opinion (not really important I think ;-)

More important: Watching my girlfriend how she is using her computer is
always very interesting for me. I'd call her a regular non-tech user.
Things totally clear and obvious to me are so confusing to her. And
that's because of UI design!

I want to list some points that confuse her and should be addressed by a
good UI design:

* context menus: why do I have to right-click here and left-click here?

* toolbars: the meaning of toolbar buttons is often enough not clear and
regular users are frightened to just click something (my friend always
uses Edit->Cut and Edit->Paste from the menu; the 20 toolbar buttons are
just too tiny und obscure to her. And she writes texts for her studies
not that often to get used to it.)

* consistent interfaces: interfaces really need to be consistent: It's
quite a huge step for a regular user to browse a menu and look for a
certain feature. To hide menus behind another button is not good, IMO.
Example: Google Chrome - most applications (OO.org, Firefox, File
Manager) have a menu with Edit... And now explain to a new/regular user
why in Chromium you have to click on the small button on the right side
to access such functions.

* window/application switcher: where is my window gone?

* notification area: please use it just for notifications. It is totally
unreasonable why you'll will have to click into the small area where the
battery is displayed in order to install the Adobe update (this holds
for Windows but the principle applies to Ubuntu as well)

These points are just the major ones. What I wanted to say is to keep
the focus on the regular non-tech users with their low learning curve.
And there are even less experienced users (mothers, grandparents...maybe
not speaking english): so, what the h*** is a browser.

Thanks a lot,
keep on you guys.
Jean-Peer

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