Re: [Evolution] Evolution on Ubuntu many problems - Help required



Andre
Is this any use.  I found that every time I tried to create a auto-signature the app crashed, so I tried the reproduce route.

baronipc baronipc:~$ gdb evolution
GNU gdb (GDB) 7.5-ubuntu
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>...
Reading symbols from /usr/bin/evolution...(no debugging symbols found)...done.
(gdb) run
Starting program: /usr/bin/evolution
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[New Thread 0x7fffe00fc700 (LWP 9049)]
[New Thread 0x7fffde456700 (LWP 9050)]
[New Thread 0x7fffdda4a700 (LWP 9051)]
[New Thread 0x7fffdd249700 (LWP 9052)]
[New Thread 0x7fffbbb40700 (LWP 9061)]
RSS Plugin enabled (evolution 3.6, evolution-rss 0.3.92)
[New Thread 0x7fffbb106700 (LWP 9097)]
[New Thread 0x7fffba905700 (LWP 9098)]
[New Thread 0x7fffba104700 (LWP 9099)]
[New Thread 0x7fffb9903700 (LWP 9100)]
[New Thread 0x7fffb9102700 (LWP 9101)]
[New Thread 0x7fffb8901700 (LWP 9102)]
[New Thread 0x7fffa3dfc700 (LWP 9103)]
[New Thread 0x7fffa33f3700 (LWP 9104)]
[New Thread 0x7fffa2bf2700 (LWP 9105)]
[New Thread 0x7fffa23f1700 (LWP 9106)]
[New Thread 0x7fffa1bf0700 (LWP 9107)]
[New Thread 0x7fffa13ef700 (LWP 9108)]
[New Thread 0x7fffa0bee700 (LWP 9109)]
[New Thread 0x7fff7ffff700 (LWP 9110)]
[Thread 0x7fff7ffff700 (LWP 9110) exited]
[Thread 0x7fffa0bee700 (LWP 9109) exited]
[Thread 0x7fffa1bf0700 (LWP 9107) exited]
[Thread 0x7fffa2bf2700 (LWP 9105) exited]
[Thread 0x7fffa3dfc700 (LWP 9103) exited]
RSS: cleaning all remaining sessions ...done
[Thread 0x7fffa23f1700 (LWP 9106) exited]
[Thread 0x7fffa13ef700 (LWP 9108) exited]
[Thread 0x7fffa33f3700 (LWP 9104) exited]
[Thread 0x7fffb8901700 (LWP 9102) exited]
[Thread 0x7fffb9102700 (LWP 9101) exited]
[Thread 0x7fffb9903700 (LWP 9100) exited]
[Thread 0x7fffba104700 (LWP 9099) exited]
[Thread 0x7fffba905700 (LWP 9098) exited]
[Thread 0x7fffbb106700 (LWP 9097) exited]
[Thread 0x7fffbbb40700 (LWP 9061) exited]
[Thread 0x7fffdda4a700 (LWP 9051) exited]
[Thread 0x7fffde456700 (LWP 9050) exited]
[Thread 0x7fffe00fc700 (LWP 9049) exited]
[Thread 0x7fffe16d9a00 (LWP 9040) exited]
[Inferior 1 (process 9040) exited normally]
(gdb) run
Starting program: /usr/bin/evolution
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[New Thread 0x7fffe00fc700 (LWP 9771)]
[New Thread 0x7fffde456700 (LWP 9775)]
[New Thread 0x7fffdda4a700 (LWP 9776)]
[New Thread 0x7fffdd249700 (LWP 9777)]
[New Thread 0x7fffbbb40700 (LWP 9783)]
RSS Plugin enabled (evolution 3.6, evolution-rss 0.3.92)
[New Thread 0x7fffbb106700 (LWP 9828)]
[New Thread 0x7fffba905700 (LWP 9829)]
[New Thread 0x7fffba104700 (LWP 9833)]
[New Thread 0x7fffb9903700 (LWP 9834)]
[New Thread 0x7fffb9102700 (LWP 9835)]
[New Thread 0x7fffa3fff700 (LWP 9836)]
[New Thread 0x7fffa37fe700 (LWP 9837)]
[New Thread 0x7fffa2ffd700 (LWP 9838)]
[New Thread 0x7fffa27fc700 (LWP 9839)]
[New Thread 0x7fffa1ffb700 (LWP 9840)]
[New Thread 0x7fffa17fa700 (LWP 9841)]
[New Thread 0x7fffa0ff9700 (LWP 9842)]
[New Thread 0x7fff7ffff700 (LWP 9843)]
[New Thread 0x7fff7f7fe700 (LWP 9844)]
[Thread 0x7fff7ffff700 (LWP 9843) exited]
[Thread 0x7fff7f7fe700 (LWP 9844) exited]
[Thread 0x7fffa0ff9700 (LWP 9842) exited]
[Thread 0x7fffa27fc700 (LWP 9839) exited]
[Thread 0x7fffa3fff700 (LWP 9836) exited]
RSS: cleaning all remaining sessions ...done
[Thread 0x7fffde456700 (LWP 9775) exited]
[Thread 0x7fffa17fa700 (LWP 9841) exited]
[Thread 0x7fffa1ffb700 (LWP 9840) exited]
[Thread 0x7fffa2ffd700 (LWP 9838) exited]
[Thread 0x7fffa37fe700 (LWP 9837) exited]
[Thread 0x7fffb9102700 (LWP 9835) exited]
[Thread 0x7fffb9903700 (LWP 9834) exited]
[Thread 0x7fffba104700 (LWP 9833) exited]
[Thread 0x7fffba905700 (LWP 9829) exited]
[Thread 0x7fffbb106700 (LWP 9828) exited]
[Thread 0x7fffbbb40700 (LWP 9783) exited]
[Thread 0x7fffdd249700 (LWP 9777) exited]
[Thread 0x7fffdda4a700 (LWP 9776) exited]
[Thread 0x7fffe00fc700 (LWP 9771) exited]
[Inferior 1 (process 9770) exited normally]
(gdb)
-
----Original Message-----R
eply-to: Jonathan harrison baroni-limited comC
c: evolution-list gnome org
Subject: Re: [Evolution] Evolution on Ubuntu many problems - Help required
Date: Fri, 30 Nov 2012 13:35:28 +0000

Andre
Many, many thanks for getting back to me.  It is very appreciated.

As an example of crashing - funny, but I tried to reply to you 3 times and each time Evolution just crashed as I clicked the Reply button, and in each case no crash message or report was generated.

As for some of the pointers about Auto signatures, as mentioned I am quite seasoned in using eMail clients (over 20 years) and even Evolution, which I have used for 3 years now.  So setting up auto-signature - all now removed because of these issues has not been an issue to date.  I feel quite comfortable about using.

Anyway.  I am going through your list and I have responded to what I have done as I go and detailed below FYI in RED to help you find and read my comments.
PS:  Note my reply and the way the heading appears.  That is point 3 and this is "out of the box" no auto-signatures available or changes made.  Others have found this and replied to my Ubuntu thread to confirm.

I look forward to hearing from you.  Many thanks in advance

Regards

Jonathan




-
----Original Message-----T
o: Jonathan Harrison <jonathan harrison baroni-limited com>S
ubject: Re: [Evolution] Evolution on Ubuntu many problems - Help required
Date: Thu, 29 Nov 2012 12:11:56 +0100

Hi Jonathan,

[CC'ing as not subscribed to the list]

On Wed, 2012-11-28 at 21:43 +0000, Jonathan Harrison wrote:
> These issues are not on ONE machine, but 5.  A mix of home build and
> off the shelf, 32-bit and 64-bit, fresh build and upgrade, so no
> common denominator other than they are all on the same release of
> Ubuntu 12:10 and latest Evolution 3.6.0.  Here are the issues:
> 
> 
> 1. Since Ubuntu upgrade to 12:10 from 12:04 Evolution keeps crashing.
> I had this issue with 12:04 and fixed it by purging and reinstalling.
> I followed the same steps, but this time it does not work.

If your application crashes, please get a backtrace. See
http://projects.gnome.org/evolution/bugs.shtml#backtrace or
https://live.gnome.org/GettingTraces/Details#Obtaining_a_stack_trace_using_GDB

Ubuntu should also have a tool to create such stuff automatically,
called "Apport". Don't know why it doesn't trigger for you.

It does, but it is not generating any alerts for Evolution crashes.  I have followed the two links.
Most I have to know how to re create the problem, which I can not do, and I have tried the Backtrace and can not get it to work.  Here is what it says to do and what the output says...

I.e.
Follow these steps to run the process under gdb
  1. Run the command 'gdb ${install_prefix}/path/of/process-file'
  2. At the gdb prompt type 'run'
I get:
baronipc baronipc:~$ gdb ${install_prefix}/bin/evolution
GNU gdb (GDB) 7.5-ubuntu
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>...
/bin/evolution: No such file or directory.
(gdb) run
Starting program: 
No executable file specified.
Use the "file" or "exec-file" command.
(gdb) run

I know I am doing this wrong, and pasting literally, but that is what it is asking and as I do not know what I should put down....  well there layith the problem.



> I have about 5 accounts I manage in my client. One is my Default. I
> have set different auto-signatures for each account. When I create a
> message it adds the correct auto-signature, BUT also adds the default
> signature too.

Two signatures? Both with the "-- " in front of them, or how can I
imagine this? Which one is shown by the "Signature" dropdown in the
upper right corner in the email composer?

They were all listed in "Signature" drop down  I did not include the "--" in the signature, that is added automatically.
FYI I attach a word doc of ONE of the signatures I use.  I hope it helps.
The auto-signatures named were:
Personal
Work informal
Work - enclosed fyi
Baroni
Administration
Information

>  I have disabled the auto-signature in the Default account and it has
> stopped happening, but I do not now have an auto-signature in the main
> account, I have to add it manually.

http://library.gnome.org/users/evolution/3.6/mail-composer-mail-signatures.html
covers how to use and set signatures.

Yup, know all that.........  Done many times.

> 3. In "Reply" the first character of the eMail Header is put on the
> end of the previous line. I.e. if the Header of the replied message
> is:

Take this one back...  They did not work, but I just tried to take a screenshot for you and they all worked.
Which reply type do you use by default? See
http://library.gnome.org/users/evolution/3.6/mail-composer-reply.html.en#default-settings
Does this also happen with other reply types?

I always use the "inline (Outlook style)"

> 4. Also it hangs when synchronizing... Not all the time, just when it
> has a number of folders to synchronise and always after about `5
> minutes of use. I have to kill it and reboot, which is not good.

Synchronizing what exactly?

I assume folders....  I have enclosed a screenshot...  It shows a number of activities at the foot of the client window.  There can be many more than this.  Once they start it just stops working - normally, not always.

> 5.  In Calendar, when invitations are responded to, it does not
> recognise them so can not update the record.

Which calendar type is this about? A local one, or remote (Google
calendar, Ubuntu One, etc)?

Remote - ALL my accounts I monitor/use are hosted by or are Google.  So company are all @Baroni-Limited.com and my personal is @gmail.com

> 6. Also in Calendar the tabs for Chair and "required attendee" do not
> work....

What does "do not work" mean exactly? 
What exactly do you do, what happens, what doesn't happen?

Take this one back...  They did not work, but I just tried to take a screenshot for you and they all worked.

andre



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