[Fwd: GNOME feedback] (fwd)
- From: Sander Vesik <Sander Vesik Sun COM>
- To: gnome-doc-list gnome org
- Subject: [Fwd: GNOME feedback] (fwd)
- Date: Thu, 18 Jul 2002 11:15:26 +0100 (BST)
This is an excerpt of the help releated part from a customer feedback mail
for the Sun gnome 2.0 beta1.
------------ % ---------------------- % ------------------
>
> The help system is poorly laid out. If you hit the home button, or any
> of the links one level down, you get a page with some links on the left
> and a background logo (the logo varies slightly between the pages too),
> which is not the same as the regular help appearance.
>
> In help, for example in GNOME/Applications, it says "Documents" -
> surely superfluous. Also it says "gedit Manual V2.0" - the text
> "Manual" is superfluous, and the version number shouldn't be there
> either.
>
> If you go into one manual, and then up and down into a different one,
> the original manual appears briefly.
>
> The help system feels very sluggish. Open it, it says "Loading..." for 3 or
> 4 seconds which is far too long.
>
> I just hit the Index button in the help browser, and it seems to have
> basically frozen on me. Nothing works, I can't even close it.
>
> The gnome help seems to be very crash prone. It doesn't seem to last
> more than about 10 pages.
>
> If you run gnome-help in isolation, it gives errors and crashes with a
> segmentation fault. (It requires scrollkeeper in the path, which it
> really shouldn't - it should know where scrollkeeper is, so it's
> guaranteed to find it - and the right version - rather than relying on
> the vagaries of the user's PATH settings.)
>
> The actual help text display window has a dotted line round it if it
> has the focus. This dotted line is incorrectly aligned, so it can run
> through text at the edges if there's information scrolled off.
>
------------ % ---------------------- % ------------------
Sander
This is the place where all
the junkies go
where time gets fast
but everything gets slow
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