Re: admiting to our flaws

[Calum Benson <Calum Benson Sun COM>]

On 11 Jul 2006, at 18:11, Joachim Noreiko wrote:

> Is there a middle ground?
> If a certain function or component may be buggy, or a
> procedure is tediously complex (adding a way to switch
> keyboard layouts when you've just installed new ones,
> for example, bug 326138), could we signal this to the
> users, and mention (briefly) that GNOME developers are
> working on this but could use help?
>
> I'd appreciate your thoughts on this.
> If this is something we think should be done, we could
> perhaps devise a short sentence we can use each time
> that links to the "contributing to gnome" section of
> the user guide.

I don't think I'd like to see "this bit doesn't work very well"  
explanations in the middle of the user guide, but I guess you could  
always take the manpage approach and have a "known issues" section at  
the end.  Then you could even just remove that section altogether for  
stable releases, because apps aren't "stable" if they have any bugs  
that are so bad that you have to mention them in the user guide,  
right? :)

Cheeri,
Calum.

--
CALUM BENSON, Usability Engineer       Sun Microsystems Ireland
mailto:calum benson sun com            Java Desktop System Team
http://blogs.sun.com/calum             +353 1 819 9771

Any opinions are personal and not necessarily those of Sun Microsystems