Re: Need better request tracking

[Owen Taylor <otaylor redhat com>]

> (2) We are missing documentation; there should be a document telling people
>     to send the following to cvsmaster gnome org
> 
>         - desired account name
>         - full name
>         - email address
>         - crypted password (*)
>         - why they need the account
>         - additional info (for instance if someone approved the request)
> 
>     This document should also contain the following "rules" about email
>     conversations with cvsmaster gnome org:
> 
>         - always send mails to cvsmaster gnome org and not directly to
>           people in personal mail, for instance me.
> 
>         - when answering mails from cvsmaster, always Cc: cvsmaster gnome org
>           in the reply.
> 
>         - when answering or following up to cvsmaster gnome org, always quote
>           the full mail you're referring to; this especially applies to
>           submitting more info, for instance crypted passwords.
> 
>     (*) since I'm getting tired telling people how to create a crypted password
>     this also needs to be mentioned in that document.

The end of http://developer.gnome.org/tools/cvs.html has:

==== 
   Once you start working on projects in the GNOME CVS repository,
   you may eventually need to get write access to the repository. If
   you want to start a new module, you should send your name, email
   address, a description of your project and why you think it should
   be in GNOME CVS to cvsmaster gnome org  You will also need to
   supply a login name and crypted password. (You can generate a
   crypted password with the cryptit Perl script.) If you want to work
   on an existing module, you should instead send this information to
   the maintainer of the module and ask them to forward it to
   cvsmaster.  
====

With a link to http://people.redhat.com/otaylor/cryptit

                                        Owen