How do you post a bug in the bug reporting system
- From: "E. Joshua Rigler" <Jrigler colorado edu>
- To: Gnome Mailing List <gnome-list gnome org>
- Subject: How do you post a bug in the bug reporting system
- Date: Sat, 08 Sep 2001 17:56:35 -0600
I know cross-posting to a Gnome mailing list and an IMAP usenet group
probably seems odd, but please bear with me since I just wasted an
entire Saturday afternoon tracking this problem down (it's raining
outside, but that's beside the point ;^).
I recently crashed Ximian's Evolution (beta3) email client. It is
reproducible, and fairly common (it crashes EVERY time I exit
Evolution). Of course, since I am running the Ximian gnome desktop,
"Bug Buddy" jumps up, and asks if I want to post a bug report...so
I say yes. It does its thing, collects debugging information, asks
for user input, etc. Then I send it off to the Ximian bug reporting
system, which I believe is a Bugzilla based system. After a few
minutes, I get a confirmation back, via email, including all the
information I provided in "Bug Buddy", and the debugging
information, for some reason in the form of a "diff" file.
Now, all that said, my problem isn't necessarily with Evolution
(it's beta-release software after all). The problem is that there
is a line in the debugging information that seems to choke
my SSL IMAP server whenever I try to transfer a file with this
particular line in it. The line contains what I assume to be non-
ASCII characters. When I look at it with Pine, the characters appear
as "^?"'s. When I look at it with Netscape Messenger, they appear
as "y"'s with umlauts over them. Maybe this is a bug in openSSL, or
a bug in UW's secure IMAP daemon, but it also seems to me that email
is supposed to only consist of valid ascii characters. Isn't this
why we always mime-ify attachments by encoding them in some sort of
ascii format?
I should also point out that this doesn't seem to affect a regular
IMAP server (non-SSL). Any ideas or comments as to who I should
inform about this little "feature"?
-EJR
P.S. You'll notice I didn't actually put the offending line into
this email, since I don't know what effect this would have on other
people's email systems. If you can't imagine what it looks like
from the description I gave above, email me, and I'll send you an
exact copy of it. If you don't have an SSL IMAP server, it
probably won't cause a problem.
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