GIMP/GLib multi user problems
- From: Meul Wim <Wim Meul KdG be>
- To: "gtk-devel-list gnome org" <gtk-devel-list gnome org>
- Subject: GIMP/GLib multi user problems
- Date: Thu, 24 Jan 2013 10:05:11 +0000
We deliver the GIMP (v2.8.2) in our Citrix XenApp 6.0 environment to our students.
The GIMP is locally installed on each XenApp Server.
As long as only 1 student is using GIMP on a server, everything went good. When more users use GIMP on the same server, GIMP crashes randomly. Always libglib-2.0.0.dll is the faulting module.
In the application log on the server is following error logged:
Log Name: Application
Source: Application Error
Date: 19/12/2012 13:30:15
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxx
Description:
Faulting application name: gimp-2.8.exe, version: 2.8.2.0, time stamp: 0x50369de7
Faulting module name: libglib-2.0-0.dll, version: 2.32.3.0, time stamp: 0x4ff58552
Exception code: 0x40000015
Fault offset: 0x000000000004fd12
Faulting process id: 0x5d1c
Faulting application start time: 0x01cddde3ce590984
Faulting application path: E:\Program Files\GIMP 2\bin\gimp-2.8.exe
Faulting module path: E:\Program Files\GIMP 2\bin\libglib-2.0-0.dll
Report Id: d6db53db-49d7-11e2-aa47-ac162d6f557e
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-19T12:30:15.000000000Z" />
<EventRecordID>5672684</EventRecordID>
<Channel>Application</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data>gimp-2.8.exe</Data>
<Data>2.8.2.0</Data>
<Data>50369de7</Data>
<Data>libglib-2.0-0.dll</Data>
<Data>2.32.3.0</Data>
<Data>4ff58552</Data>
<Data>40000015</Data>
<Data>000000000004fd12</Data>
<Data>5d1c</Data>
<Data>01cddde3ce590984</Data>
<Data>E:\Program Files\GIMP 2\bin\gimp-2.8.exe</Data>
<Data>E:\Program Files\GIMP 2\bin\libglib-2.0-0.dll</Data>
<Data>d6db53db-49d7-11e2-aa47-ac162d6f557e</Data>
</EventData>
</Event>
Can someone give me some info to troubleshoot it further?
I've also posted this message in de mailing list gimp-user-list, but they advised me to ask the question here.
A possible reason could be a memory leak (was mentioned in the gimp-user-list mailing list), but we have never got warnings in our monitoring system about the RAM there (system has 64GB ram).
MvG,
Wim
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