Re: [Usability] The New File Selector
- From: Anna M Dirks <anna ximian com>
- To: usability gnome org
- Subject: Re: [Usability] The New File Selector
- Date: Wed, 10 Mar 2004 11:24:45 -0500
I know that I'm jumping in here at a very late point, Ryan, but -- was
the new design tested on any users using formal usability testing
methods? If so, is the data from these tests availble?
I'm not suggesting that usability testing is a panacea which would
magically clear up any usability problems with the new ui, but it would
most definitely provide a set of data detailing exactly how and why
people are confused. (Which would in turn aid in answering Gabor's
question below as to how it is decided that a UI is broken.)
regards,
Anna
On Wed, 2004-03-10 at 17:13 +0100, gabor wrote:
> On Wed, 2004-03-10 at 06:40, Ryan McDougall wrote:
> > Thanks for replying Uri, your mail highlights a lot of common
> > misconceptions about usability. Often people learn how to become
> > proficient with a broken UI, and when someone tries to change the UI and
> > improve it, many users are upset that things don't work the same. They
> > then conclude that because their productivity has gone down, the new UI
> > must be broken.
>
> and who decides which UI is broken and which is not?
>
> gabor
>
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