Re: Will Gnome _EVER_ be stable?



On Wed, Mar 13, 2002 at 06:42:26PM -0500, stan wrote:
> On Wed, Mar 13, 2002 at 02:02:14PM -0700, John Fleck wrote:
> > On Wed, Mar 13, 2002 at 01:06:08PM -0500, stan wrote:
> > > 
> > > I've seen this failure in various flavors of Gnome for longer that I care
> > > to remember.
> > > 
> > 
> > You've seen this before? So I'll assume that you've filed bug reports,
> > and followed up with the hackers to help diagnose the problem. That's
> > certainly a key part of the way free software works, with users
> > serving as a necessary part of the team by carefully reporting their
> > problems so the hackers can help diagnose and fix them. My experience
> > in reporting bugs has been phenomenal - these people like to fix 'em
> > if they know about 'em.
> 
> The only time I do that, is when I can offer enough details to provide
> a reproducable problme. Saying "My system broke" is not a useful bug
> report.
> 

Then what was the point of your original missive? "My system broke"
pretty much sums up its content. If your intention was to report a
problem so that it could be fixed, then you've failed.

This is *not* a problem that commonly occurs. If it was a common
problem, it would have been fixed. The fact that it's an unusual
problem means the only way it'll get fixed is if you or someone else
who sees it is methodical about helping track it down.

You make it sound as though the hackers know this regularly happens
and they're blissfully ignoring it. That's frankly offensive. Are they
supposed to be mind readers? Or are you supposed to report it?

Best regards,

John



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