Re: Web links integration in applications: bugs, translations, help...

["Adam Schreiber" <sadam clemson edu>]

On Nov 27, 2007 2:33 PM, Loïc Minier <lool dooz org> wrote:
>  I guess the problem of receiving "can't send mail" bug reports might be
>  helped a little by having two different entries in Help; Ubuntu
>  currently has "Report a Problem" (it's "report a bug" in French
>  though), and "Get help online" (this points to the community support
>  portal).

If there were a "Get help online" menu item, it might be better to
have them enter a "support question" that automatically searches the
linked forum so that they are presented with a possible set of
answers.

Cheers,

Adam