Re: Help articles access statistics & "Was this article helpful?"

[José Aliste <jaliste gnome org>]

Hi,



On Tue, Nov 15, 2011 at 10:47 AM, Andre Klapper <ak-47 gmx net> wrote:
> I spent the weekend attending Mozilla's "MozCamp Europe" conference and
> attended some support/documentation sessions.
>
> I was impressed by the infrastructure of support.mozilla.org:
> Page access statistics for each article (issues that are popular might
> imply required UI improvements), combined with a
> "Was this article helpful? [Yes] [No]"
> at the end of every article - if the "Yes" percentage suddenly drops it
> implies that the article is not correct anymore and needs an overhaul.
>
> I assume that GNOME does not have enough manpower to set up something
> similar for library.gnome.org, but it might be a direction to follow in
> the long run.
It depends on how do you want to get the statistics and how much
information do you want in them. There are several
sites that offer online statistics for your websites, but those are
closed-sourced and payed... but depending on the cost, maybe this is
an option? (Say, lets get statistics for one or two months to see if
we can get some useful info)

Greetings

José