Re: Proposed: gnome-nettool
- From: Germán Poó Caamaño <gpoo ubiobio cl>
- To: Calum Benson <Calum Benson Sun COM>
- Cc: Rodrigo Moya <rodrigo gnome-db org>, Jody Goldberg <jody gnome org>, Seth Nickell <seth gnome org>, GNOME Desktop Hackers <desktop-devel-list gnome org>
- Subject: Re: Proposed: gnome-nettool
- Date: Wed, 21 Jul 2004 20:10:29 -0400
El mié, 21-07-2004 a las 23:36 +0100, Calum Benson escribió:
> Germán Poó Caamaño wrote:
>
> > The same kind of vino's users, users that needs get assistance
> > to solve a problem and they must to give useful information.
>
> There's a bit of a paradox there though-- if gnome-nettools has the same
> target audience as vino, who's to say the admin wouldn't normally just
> use vino to remotely run the tools on the user's machine? Which would
> mean you would want them to be admin-focused, not user-focused :)
I was trying to say that people who need assistance to a problem
with their machines.
For instance, I could try to help my mom and I could try to connect
to her computer using Vino... but:
Me: Mom, what's is your IP?
Mom: I don't know? Would I execute a gnome-terminal and
run ifconfig?
Me: Yes, please.
Mom runs terminal and execute ifconfig and tell the IP address.
Me: (trying to connect) Mom, I can't reach your computer. Could
run traceroute to my host?
Mom: Oh yes (she runs traceroute from a terminal). My dear son,
When my computer reach the ISP's border router only appears *.
...
etc.
In that case, I don't need to run Vino in her computer, because
if she could give that kind of answer to me, then she is an admin
and she can solve her problem herself [1].
So, Vino and gnome-nettool allows a user to get assistance.
[1] It would be awesome, anyway :-)
--
Germán Poó Caamaño
http://www.ubiobio.cl/~gpoo/
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