Re: Does the bug tracker actually work?

[Owen Taylor <otaylor redhat com>]

Martin Baulig <martin@home-of-linux.org> writes:

> Owen Taylor <otaylor@redhat.com> writes:
> 
> > Of course, we shouldn't be discarding bug reports if there is
> > any hope that we can get information out of them 
> 
> There's also a big design problem with the current bug tracking system.
> 
> When you get the same bug reported 100 times then you basically have no
> other choice than to close them all and to report this bug _once yourself_
> with whathever information you could find in the 100 other ones.
> 
> You cannot just merge them since they'll still be listed there and you don't
> see the real bugs any longer.
> 
> For instance, after cleaning up the GTop bug list, I found some real bugs
> which I'll even be able to fix.

Bugzilla handles this better. If you mark a bug as duplicate, then the
duplicate bug is flagged as resolved, and a notation and pointer is
added to the original bug.

Regards,
                                        Owen